LiveChat
Updated
About LiveChat
LiveChat is customer service software that adds live chat and a help desk ticketing system to business websites.
LiveChat suits ecommerce and B2B businesses that want to support customers on their website in real time. Teams use it to answer questions through chat, send pre-set messages to visitors, recommend products, and guide shoppers toward a purchase. It fits small teams and businesses looking to combine support with sales on the same website.
- Live chat for business websites
- Built-in ticketing system
- Pre-set messages for visitors
- Product recommendation during chat
- Integrations through a marketplace of apps
Good to know: Free 14-day trial, no credit card required.
Key features
- Live chat widget: Lets visitors chat with your team directly on your website in real time.
- Sales boosting tools: Helps engage visitors with pre-set messages and product recommendations to guide purchases.
- Ticketing system: Combines live chat with a built-in help desk for tracking customer support requests.
At a glance
- Category: AI Chat
- Type: Customer support & helpdesk
- Jobs: Support Customers
- Evidence: Proven · 500+ reviews
- AIME Score: 69 of 100
- Also on Product Hunt: a few upvotes, launched 2015-04
- Website: livechatinc.com
Alternatives to LiveChat
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Found on Product Hunt (launched Apr 2015) · Details checked on the tool’s own website · Researched by AI Made Easy
This is a tool profile with the essentials. Spotlights, our in-depth reviews with screenshots and video, are added every day, Proven tools first. How we pick Spotlights
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