Kore.AI
Updated
About Kore.AI
Kore.AI is an enterprise AI platform that builds AI agents to handle customer support and employee service tasks.
Kore.AI suits enterprises that want to automate customer service with voice and digital AI agents, assist human agents, and manage quality in contact centers. It also supports employee-facing use cases like HR support, IT service desk operations, and enterprise search, letting teams resolve routine inquiries without manual handling.
- Voice and digital AI agents
- Agent assistance for human agents
- Quality management for contact centers
- AI-native contact center
- Enterprise search across systems and knowledge bases
Key features
- Agent assist: Supports human agents while AI agents resolve cases end-to-end alongside them.
- Voice AI agents: Handles customer experience tasks like banking operations through AI voice agents and automation.
- Open LLM choice: Lets companies choose the LLMs and infrastructure that fit their business needs.
At a glance
- Category: AI Chat
- Type: Customer support & helpdesk
- Jobs: Support Customers
- Evidence: Proven · 100+ reviews
- AIME Score: 71 of 100
- Also on Product Hunt: a few reviews, 10+ upvotes, launched 2019-07
- Website: kore.ai
Alternatives to Kore.AI
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Found on Product Hunt (launched Jul 2019) · Details checked on the tool’s own website · Researched by AI Made Easy
This is a tool profile with the essentials. Spotlights, our in-depth reviews with screenshots and video, are added every day, Proven tools first. How we pick Spotlights
Is this your tool? Claim, update or remove this listing, or get a badge