Crisp

Updated October 17, 2026

About Crisp

Crisp is an AI-powered customer support platform that combines a chat widget, shared inbox, knowledge base, and AI agents to help businesses support customers.

Crisp suits businesses that want to centralize customer conversations from their website, email, and messaging apps into one inbox while automating common questions with AI. It works for teams that want to build AI agents to handle support inquiries and let customers find answers on their own through a knowledge base.

Chat widget for websites and apps
Shared inbox for all channels
No-code AI Agent builder
Knowledge base for self-service support
Support CRM to organize customer data

Good to know: Offers a 14-day free trial with all Crisp features and no card required.

Key features

AI Agent builder: Build no-code AI workflows trained on your website, PDFs, and knowledge base articles.
Omnichannel shared inbox: Centralizes conversations from chat, email, WhatsApp, Messenger, and other channels into one inbox.
Automated inquiry handling: Automates a portion of customer inquiries so teams can focus on other tasks.

At a glance

Category: AI Chat
Type: Customer support & helpdesk
Jobs: Support Customers
Evidence: Proven · 100+ reviews
AIME Score: 67 of 100
Also on Product Hunt: 25+ reviews, 100+ upvotes, launched 2015-12
Website: crisp.chat

Alternatives to Crisp

Tidio (AIME Score 79)
Fin (AIME Score 77)
LiveAgent (AIME Score 74)
Freshdesk (AIME Score 74)
Wati (AIME Score 72)
Podium (AIME Score 71)

More Customer support & helpdesk tools

Sources: Found on Product Hunt (launched Dec 2015) · Details checked on the tool’s own website · Researched by AI Made Easy

This is a tool profile with the essentials. Spotlights, our in-depth reviews with screenshots and video, are added every day, Proven tools first. How we pick Spotlights

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