JustCall
Updated
About JustCall
JustCall is an AI-powered phone and SMS platform that helps sales and support teams call, text, and automate customer conversations.
JustCall suits sales and support teams who need to make calls, send texts, and follow up with leads or customers from one platform. It works for finding and qualifying leads, running outreach, and handling customer support through calls, SMS, and WhatsApp.
- Inbound and outbound calling
- SMS and MMS messaging
- Sales dialer with auto and predictive modes
- AI call scoring and sentiment analysis
- Shared WhatsApp inbox
Good to know: Offers a free trial and integrates with 100+ CRMs and help desks.
Key features
- AI Voice Agent: Resolves calls, qualifies leads, and routes them automatically around the clock.
- Agent Assist and Coaching: Gives real-time AI guidance and personalized coaching plans to help agents improve.
- Call Transcription and Scoring: Automatically transcribes calls and scores performance to save manual review time.
At a glance
- Category: AI Business
- Type: Customer support & helpdesk
- Jobs: Support Customers, Find Leads & Sell
- Evidence: Proven · 1,000+ reviews
- AIME Score: 66 of 100
- Also on Product Hunt: 50+ upvotes, launched 2016-12
- Website: justcall.io
Alternatives to JustCall
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Found on Product Hunt (launched Dec 2016) · Details checked on the tool’s own website · Researched by AI Made Easy
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