Beside
Updated
About Beside
Beside is an AI system that handles phone calls, scheduling, customer follow-up, and local marketing for small service businesses.
Beside is built for service-based local businesses like plumbers, electricians, hair salons, and contractors who need to manage incoming calls, convert leads, and keep customers coming back. It handles the administrative tasks so you can focus on your actual work.
- AI receptionist that answers calls 24/7 and books appointments
- Phone line for calls and texts on your business number
- CRM that automatically creates customer records from calls
- Website builder with automatic updates and SEO
- Google Ads management and review response tools
Good to know: Built by the team behind Beside, rated 4.8 stars by over 21,000 paying businesses.
Key features
- AI Receptionist: Answers every call 24/7, qualifies callers, and books appointments without human intervention.
- Lead Follow-Up: Automatically replies to leads by text and email within seconds and tracks momentum until the job is booked.
- Approval-Based Actions: Beside proposes each next move as a finished draft and executes only after you approve it.
At a glance
- Category: AI Business
- Type: Customer support & helpdesk
- Jobs: Support Customers, Find Leads & Sell
- Evidence: Not yet reviewed
- AIME Score: 70 of 100
- Website: beside.com
Alternatives to Beside
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Details checked on the tool’s own website · Researched by AI Made Easy
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