Kai Resolve by Gleap
Updated
About Kai Resolve by Gleap
Kai Resolve by Gleap is an AI agent that investigates customer support tickets by examining logs, recordings, and code.
Software teams use Kai Resolve to handle tricky support tickets that need investigation beyond standard answers. It suits support leads, developers on support duty, product managers, and founders who want to close the feedback loop between customer reports and fixes.
- Analyzes screen recordings, console logs, network logs, and click trails
- Reviews account data and code read-only in a sandbox
- Automatically answers customers or flags bugs with evidence
- Adds feature requests to your roadmap via MCP
- Notifies customers when fixes ship on their original ticket
Good to know: Pricing is around $0.49 per investigation on average, billed for work performed.
Key features
- Investigates like a developer: Reads logs, session replay, click trail, and actual code in GitHub repos to diagnose issues.
- Prepares coding tasks: Hands bug findings directly to Kai Code, Claude Code, Codex, or Cursor for pull request creation.
- Closes the feedback loop: Automatically tells customers when their reported bug is fixed on the same ticket they opened.
At a glance
- Category: AI Chat
- Type: Customer support & helpdesk
- Jobs: Support Customers
- Evidence: New launch on Product Hunt (a few reviews)
- AIME Score: 67 of 100
- Launched: Oct 19, 2026 on Product Hunt · 100+ upvotes
- Website: producthunt.com
Alternatives to Kai Resolve by Gleap
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Found on Product Hunt (launched Oct 2026) · Details checked on the tool’s own website · Researched by AI Made Easy
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