Letterbook
Updated
About Letterbook
Letterbook is an AI-native customer support platform that handles support tickets across multiple channels.
Use Letterbook to manage customer support tickets from email, Discord, and web forms. It's built for small teams and founders who want AI to help draft responses and organize incoming requests, so your support work moves faster.
- Support tickets from email, Discord, web forms, and mobile app
- AI drafts responses to customer messages
- Connect databases like MongoDB, Supabase, and PostgreSQL
- Auto-assign and label tickets with workflows
- Help center for customer self-service
Good to know: You can try Letterbook free and set up your first ticket in 15 minutes. It connects to Stripe for billing issues, and integrates with MongoDB, Supabase, PostgreSQL, and Google Play.
Key features
- AI ticket solving: AI agent drafts responses alongside your team, handling tickets without manual writing each time.
- Multi-channel inbox: Manage support from email, Discord, web forms, and mobile apps in one place.
- Data integration: Connect your databases and Stripe to give AI full context when solving customer issues.
At a glance
- Category: AI Chat
- Type: Customer support & helpdesk
- Jobs: Support Customers
- Evidence: Not yet reviewed
- AIME Score: 70 of 100
- Website: letterbook.ai
Alternatives to Letterbook
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Details checked on the tool’s own website · Researched by AI Made Easy
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