Helply
Updated
About Helply
Helply is an AI-native customer support platform that handles support tickets and customer interactions.
Use Helply to handle customer support across multiple channels like email, chat, Slack, and phone. It suits small teams and growing companies that want to reduce support workload without hiring more staff. AI agents investigate issues, draft responses, and take action automatically.
- AI agents that resolve support tickets across channels
- Background agents that monitor for churn risk and customer sentiment
- Knowledge base that updates automatically from resolved tickets
- Integration with Salesforce, HubSpot, Slack, and other tools
- Analytics and reporting on support work and customer trends
Good to know: Free 14-day trial. Pricing starts at $49/month with unlimited users; you pay only for AI work performed.
Key features
- Support resolution: AI agents investigate customer issues, answer questions, and take action across email, chat, Slack, Discord, WhatsApp, phone, SMS, and more.
- Background monitoring: Specialized agents work behind the scenes to detect churn risk, sentiment shifts, revenue opportunities, and feature requests automatically.
- Team assist: AI teammates help your support staff investigate tickets, draft replies, and take action within existing workflows.
At a glance
- Category: AI Chat
- Type: Customer support & helpdesk
- Jobs: Support Customers
- Evidence: Not yet reviewed
- AIME Score: 70 of 100
- Also on Product Hunt: 100+ upvotes, launched 2026-02
- Website: helply.com
Alternatives to Helply
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
- LiveAgent (AIME Score 74)
- Freshdesk (AIME Score 74)
- Wati (AIME Score 72)
- Podium (AIME Score 71)
More Customer support & helpdesk tools
Sources: Found on Product Hunt (launched Feb 2026) · Details checked on the tool’s own website · Researched by AI Made Easy
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