Auxx.ai
Updated
About Auxx.ai
Auxx.ai is an AI customer support platform that reads tickets, drafts replies, and updates customer records automatically.
Use Auxx.ai to handle customer support tickets at scale without manual work. It suits support teams and e-commerce businesses that need to manage high volumes of customer inquiries while keeping detailed records of each customer.
- AI agent that reads and responds to support tickets
- Built-in CRM connecting contacts, tickets, orders, and conversations
- Customizable procedures written in plain language
- Automated workflows triggered by schedules, ticket events, or webhooks
Good to know: Offers a free trial to get started.
Key features
- Kopilot AI agent: Reads incoming tickets, drafts replies, and updates customer records automatically without manual intervention.
- Procedure playbooks: Write step-by-step playbooks in plain language that the agent follows for specific customer situations like refunds or returns.
- Unified CRM: Connects all customer data—contacts, tickets, orders, and conversations—in one place for complete support visibility.
At a glance
- Category: AI Chat
- Type: Customer support & helpdesk
- Jobs: Support Customers
- Evidence: Not yet reviewed
- AIME Score: 70 of 100
- Website: auxx.ai
Alternatives to Auxx.ai
- Tidio (AIME Score 79)
- Fin (AIME Score 77)
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- Freshdesk (AIME Score 74)
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Sources: Details checked on the tool’s own website · Researched by AI Made Easy
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