Birdeye

Updated October 17, 2026

About Birdeye

Birdeye is an AI platform that builds AI coworkers to manage marketing, operations, and customer experience for multi-location brands.

Birdeye suits multi-location and franchise businesses, such as healthcare, retail, restaurants, real estate, and financial services, that need to manage reviews, listings, social media, and customer interactions across many locations. It helps teams handle appointment reminders, surveys, competitor insights, and reporting without juggling separate tools for each location.

AI Search Optimization and listings management
Review generation and reputation management
Social media posting across locations
Appointment reminders and waitlist management
Surveys, insights, and competitor tracking

Good to know: Connects to your PMS, EHR, and other business systems; enterprise pricing is available on request.

Key features

Multi-location reputation management: Manages reviews and online reputation consistently across every business location.
Marketing automation coworker: Jay handles AI search, listings, reviews, and social marketing tasks automatically.
Unified operations and CX: Myna and Robin handle appointments, reminders, surveys, and customer insights in one place.