Inkeep
Updated
About Inkeep
Inkeep is a platform for building and deploying AI agents that handle customer support and operations tasks.
Support teams use Inkeep to automate customer question answering, ticket handling, and knowledge base management. It suits businesses that want to add AI assistants to their customer experience without extensive coding, whether through visual builders or developer tools.
- Answer customer questions using your knowledge base and product data
- Automate ticket resolution and common support tasks
- Work in Slack or integrate with support platforms
- Build agents with no-code visual builder or TypeScript SDK
Good to know: You can build with a no-code visual builder or use a developer SDK, with full two-way sync between them.
Key features
- Customer-facing Assistants: Answer complex questions by understanding your knowledge base, product details, and customer-specific data with unified search.
- Coworker Agents: Give support teams a personal assistant triggered from Slack or your support platform that gathers context from CRM and billing systems.
- Multi-agent Orchestration: Coordinator agents route complex tasks to specialist agents and take real actions like creating tickets and updating CRMs.
At a glance
- Category: AI Chat
- Type: Custom chatbot builder
- Jobs: Support Customers
- Evidence: Not yet reviewed
- AIME Score: 70 of 100
- Website: inkeep.com
Alternatives to Inkeep
- TESS AI (AIME Score 73)
- Landbot (AIME Score 71)
- Botpress (AIME Score 70)
- ManyChat (AIME Score 66)
- Chatbase (AIME Score 63)
- Chatfuel (AIME Score 62)
More Custom chatbot builder tools
Sources: Details checked on the tool’s own website · Researched by AI Made Easy
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